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BMC Helix Operations Management with AIOps

Make better decisions faster with award-winning intelligence and automation


BMC Helix Operations Management with AIOps uses predictive capabilities to proactively improve the performance and availability of IT services across multicloud, hybrid, and on-premises environments.


Operations teams face many difficult challenges. They are overwhelmed with increasingly large amounts of complex data from multiple sources, and event noise hides problems that need to be solved quickly. Issues go undetected or undiagnosed, and can adversely impact the performance and availability of your infrastructure, applications, and business services. At the same time, organizations need to support DevOps and ServiceOps initiatives, new technologies, lift and shift cloud migrations, and cloud-native apps that generate enormous amounts of data.


  • Rapid deployment: Containerized, microservices architecture with SaaSbased deployment enables rapid time to value for complex IT infrastructures
  • Reduced MTTR: Leading-edge AIOps and machine learning proactively detects, correlates, and analyzes events and determines root cause
  • Increased productivity: Intelligent automation helps Cloud and Ops teams quickly take corrective action
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