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Digital Service Management

Modern. Intelligent. Fast. Accurate Industry-leading, predictive IT service management for your modern enterprise

White Paper:

BMC Helix: The Future of Service Management

Helix ITSM

Industry-leading, next-gen service management that transforms the best-practice ITSM principles you’ve come to appreciate from Remedy to provide unprecedented ROI on you choice of cloud

Helix Business Workflows

Modern case management solution built for lines of business, including HR, facilities, and other groups—in a scalable, managed, and automated way

Helix Client Management

Comprehensive, automated endpoint management, delivering great service to end users while minimizing cots, maintain compliance, and reducing security risk

Helix Digital Workplace

provides intuitive and intelligent, consumer-like experiences to help organizations step into the future of work

Helix Discovery

SaaS-based, cloud-native discovery and dependency modeling system that provides instant visibility into hardware, software, and service dependencies across multi-cloud, hybrid, and on-premises environments

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