Wordtext Systems, Inc.
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BMC Helix Client Management
Reduce service desk calls by 10% through integrated endpoint management
BMC Helix Client Management optimizes your service management solution to provide comprehensive, automated endpoint management, delivering great service to end users while minimizing cost, maintaining compliance, and reducing security risk.
Accurately manage your technology assets
- Gain insight for smart decision-making by automating inventory collection
- Improve end-user satisfaction and reduce time by automating deployment
- Save time and secure endpoints from vulnerabilities
- Reduce compliance risk by automating policy compliance
- Drive endpoint troubleshooting and management from integrated service management solutions
- Available on-demand or on premises
Effectively manage the full range of IT assets
Patch management secures endpoints from threats
With a centralized point of patch deployment for operating systems and applications, you can ensure that all systems are patched to help enforce security policies.
- Actively manage or "set it and forget it"
- Distribute patches automatically and simultaneously
- Automatically update vulnerability and patch bulletins catalog
- Patch multiple vendors
Gain insights for better decision-making with inventory management
Automated discovery and inventory reduces manual tasks, and provides valuable information to help you make informed decisions.
- Discover all endpoints with IP addresses
- See detailed hardware and software inventory
- Manage financial assets
- Populate your BMC Helix CMDB with inventory asset details
- Integrate with BMC Helix ITSM and BMC Helix Remedyforce
Define, monitor, and enforce policies based on licensing agreements and regulatory standards
With BMC Helix Client Management you can create compliance rules or import an SCAP template to check endpoint compliance and automate remediation. Manage license usage to ensure you are not exceeding licenses purchased.
- Manage power usage
- Normalize your software catalog
- Manage devices
- Secure inventory
- Prepare for audits
Automatically deploy software, operating systems, and patches
Managing software deployment for a complex environment across thousands of endpoints with various permutations of software licenses is too much to handle manually. Automate the deployment of operating systems to bare metal hard drives. Install and update applications. Deploy and update operating systems to thousands of devices in inventory. BMC Helix Client Management offers:
- Operating system deployment and bare metal provisioning
- Application distribution including automated upgrades and self-service software installation
- Software deployment integration with BMC Helix Digital Workplace
How Can We Help?
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