What is MDM? Mobile device management defined

Mobile Device Management (MDM) is the practice of effectively managing and securing mobile devices. It involves tracking and configuring devices remotely, distributing mobile applications, securing lost or stolen devices, and more.

Here, we will explore the core functionalities of MDM software, how to choose an MDM tool, the benefits it offers to organizations, and how FileWave’s MDM solution can help your business manage mobile devices effectively.

6 must-have MDM features


Function Application
Bring your own device (BYOD) Onboarding new devices, whether they are company-owned or user-owned, and ensuring that devices are properly configured with the necessary settings and security policies.
Multi-platform device management Distributing, updating, and managing applications across the mobile device fleet.
Security and compliance Enforcing passcodes, encryption, remote device locking or wiping in case of loss or theft, and tracking compliance with security policies and regulations.
Zero-touch deployment Simplifying the setup and provisioning of new devices by automating the process and reducing the need for manual configuration.
Device monitoring and tracking Getting real-time insights into device health, usage patterns, and location information.
Remote support and troubleshooting Accessing devices remotely, viewing device screens, and providing assistance to users when they encounter problems.

What are the main benefits of an MDM tool?

Better user experience

Improve user satisfaction by ensuring devices are properly configured, applications are up-to-date, and support is always available.

Improved team productivity

Efficiently configure device settings, deploy applications, and enforce policies across the entire fleet from a single, unified platform.

Easy onboarding and offboarding

Quickly and securely onboard and offboard a large number of employees while keeping your IT department small.

Cost savings

Minimize unnecessary expenses, such as unauthorized software purchases and redundant device deployments.

Analytics and reporting

Robust reporting and auditing features enable IT administrators to monitor and track device usage, security measures, and policy adherence.

Enhanced security

Ensures that sensitive information remains protected by enforcing strong security policies, enabling data encryption, and offering remote device locking and wiping.

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