BUSINESS CHALLENGE:

Medical professionals worldwide use Boston Scientific Corporation’s stents, catheters, pacemakers, and other products to treat over 22 million patients a year. For products such as pacemakers and stents, the company has committed that orders received will be delivered by the next morning. Failure to meet that commitment could delay a medical procedure and negatively affect patient health. IT has created a global command center that monitors the infrastructure and handles incidents for all Boston Scientific facilities worldwide to ensure the availability and performance of its IT infrastructure, as well as guarantee rapid recovery from problems.

BMC SOLUTION TrueSight proactively monitors the Boston Scientific IT environment that powers manufacturing execution, inventory control, distribution, communication, finance, and other essential business functions.

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