Spark Ventures delivers fast VOD and WiFi, delighting bandwidth hungry New Zealand digital consumers

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Driving the transformation of digital services in New Zealand

Spark Ventures is driving the transformation of digital services in New Zealand by developing businesses to provide products and solutions from video-on-demand and WiFi to cloud computing and big data. To achieve the speed and agility required for success in fast-evolving markets, the operations and platform delivery team that supports these services needed more efficient ways to manage incidents and changes, support customers, and ensure SLA compliance.