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Powerful, Flexible Management for Every Device and Platform

FileWave delivers a unified endpoint management (UEM) solution designed to manage devices across all major operating systems and deployment methods. As a cross-platform device management software, it provides both native and web-based consoles, deep integrations with vendor technologies, and scalable server options.

Streamline software distribution, automate patching, monitor device health, and maintain compliance from one centralized console. With FileWave, IT teams gain complete control to simplify mobile device management (MDM), endpoint security, and IT asset management at scale.

Overview and Technical Specifications

Operating Systems

Mobile Device Management

Client Managment

We support every OS version that is vendor (manufacturer) supported.

Server Specifications

Vendor-Specific Management, Enrollment & Deployment Methods

	Local Agent	Support of vendor management framework	Support of vendor management framework	Zero-touch deployment	Vendor specific Deployment methods	FileWave specific deployment
Windows	yes	Windows MDM (via Entra)	Windows Autopilot	yes	Windows Imaging / PXE Booting	Fileset Magic
macOS	yes	MDM + DDM	ADE/DEP	yes	VPP (via ABM and ASM)	Fileset Magic
iOS, iPadOS	yes (Kiosk)	MDM + DDM	ADE/DEP	yes	VPP (via ABM and ASM)
tvOS		MDM + DDM	ADE/DEP	yes	VPP (via ABM and ASM)
Android	yes	Chrome Management Framework	EMM	yes	Playstore via EMM
ChromeOS	yes (extension)	Chrome Management Framework	Chrome Management API	yes	N/A

Capabilities

Flexible Software Deployment Across All Platforms

Software and Content Distribution

FileWave’s cross-platform software distribution tool streamlines delivery across thousands of endpoints. Applications, scripts, and content can be deployed instantly, with support for MSI, PKG, EXE, and custom Filesets.

Administrators can schedule silent installs and ensure version-controlled updates, while users benefit from disruption-free rollouts and a self-service kiosk for approved apps.

Smart OS Upgrades & Patching — Secure, Automated, Multi-Platform

OS Patch Management | Upgrades

FileWave’s Patch & Upgrade Management is a core capability for maintaining system security, performance, and compliance. It supports automated OS and software updates across macOS, iOS, iPadOS, Windows, and more—fully integrated with Apple’s MDM services and Microsoft’s update catalogs.

Admins can selectively review, approve, and deploy updates on their schedule, ensuring controlled rollouts. For Windows environments, FileWave also supports BIOS, UEFI, and driver updates, with options like self-service deployment to reduce disruption. With FileWave, IT teams can efficiently close security gaps and keep all endpoints running reliably.

Patch Smart, Deploy Right: Precision Control for Software Updates

Updates & Patching

Managing application updates across an enterprise is often one of the most time-consuming responsibilities for IT teams. FileWave simplifies this by allowing administrators to push third-party software updates directly from the central console. Instead of relying on users to manually update their software, IT can automate the process, ensuring consistency and compliance across every endpoint.

FileWave’s patching features include support for custom Fileset revisions, allowing IT teams to test updates before deployment and rollback if problems arise. App-Auto-Patch for macOS further enhances this process by enabling user-driven patching with selective exclusions and clear communication to users. Scheduled rollouts and deployment groups ensure updates are installed when it makes the most sense for the organization, reducing interruptions while maintaining security.

Stay Informed: Real-Time Inventory, Health, and Security Reports

Inventory Reports

Visibility is critical to effective IT asset management, and FileWave provides detailed inventory reporting that keeps administrators informed at all times. The reporting engine captures data on operating systems, software installations, licenses, storage capacity, and device health. Reports can be generated in real time, scheduled for recurring delivery, and even customized with FileWave’s Custom Fields feature to track data unique to the organization.

This level of visibility reduces risk, improves compliance, and provides valuable insights for planning hardware refreshes, software purchases, and security strategies.

Prevent Downtime with Proactive Server Alerts and Monitoring

Automated Alerts

Staying ahead of potential problems is easier with FileWave’s automated alerts system. Instead of waiting for an issue to disrupt operations, administrators can configure the platform to notify them the moment something changes in the environment. Alerts can cover a wide range of conditions, from shifts in server status to anomalies in device behavior.

By surfacing this information early, IT can take proactive steps to prevent downtime. For example, if a server shows signs of performance degradation, an alert can give IT enough time to investigate before users are impacted. The result is a smoother, more reliable IT environment where potential problems are addressed before they become costly disruptions.

Avoid Over- and Under-Licensing with Complete Usage Transparency

License Management

Software licensing can quickly become a financial and compliance headache for organizations. FileWave addresses this challenge with a built-in license management system that helps administrators track usage and optimize costs. By monitoring installed applications and comparing them against licensing agreements, IT teams can identify both over-licensing, which wastes budget, and under-licensing, which creates legal risks.

Integration with Apple’s Volume Purchase Program (VPP) further streamlines this process by automatically synchronizing application distribution with license data. With this transparency, IT leaders gain full confidence that their software spending is aligned with actual usage and that compliance requirements are being met.

Data Security at Every Stage: Track, Lock, and Wipe Devices Remotely

Location Tracking, Remote Lock, and Wipe

Data security is one of the most pressing challenges for modern IT teams, and FileWave provides built-in tools to ensure sensitive information stays protected. With location tracking, administrators can identify where devices are, although this feature is only activated with user consent and in accordance with local laws. If a device is lost or stolen, IT can remotely lock it to prevent unauthorized access or issue a remote wipe command to securely erase all data.

These features are equally useful during normal lifecycle events, such as when devices are reassigned or decommissioned. By ensuring that no sensitive data leaves the organization, FileWave helps businesses comply with strict privacy regulations while protecting intellectual property and personal information.

Remote Support via TeamViewer – Secure, Cross-Platform, Integrated

Remote Desktop with TeamViewer

Support teams often need direct access to devices in order to resolve issues quickly. FileWave includes integrated remote device control through TeamViewer, allowing administrators to launch secure, encrypted remote desktop sessions directly from the platform. This enables IT staff to troubleshoot issues, transfer files, and even communicate with end users via chat or audio/video, all without being physically present.

Because this integration supports cross-platform access and unattended access, it reduces the need for manual intervention and travel. Problems that once required hours or days to resolve can now be handled in minutes, keeping users productive and reducing IT workload. Combined with FileWave’s deployment and patching capabilities, this feature makes the platform a complete solution for managing and supporting distributed environments.

Technologies

Fileset Technology

Deploy the Undeployable

FileWave’s patented Fileset Technology enables administrators to manage software at the file level. Updates are lightweight because only changes are pushed, reducing bandwidth and server strain. Filesets remain unpacked, which allows administrators to edit, update, or remove specific files after deployment. Updates are silent and seamless for end users, with no downtime or disruption.

Fileset Magic

Snapshot-Based Deployment Made Simple

Fileset Magic allows IT to create deployable packages by capturing system changes between two snapshots. It simplifies deployments when source files are not available and works across macOS and Windows. Administrators can choose scan depth and focus on specific folders, making it fast and efficient while maintaining precision.

Booster Technology

Performance at Scale

Boosters improve performance by caching updates and content locally, distributing them to nearby devices without overwhelming the central server. This reduces bandwidth usage, accelerates rollouts, and ensures reliable deployments in global or distributed environments. Clients can connect to multiple boosters for redundancy, improving availability.

Smart Groups

Smarter, Automated Targeting

Smart Groups automatically organize devices based on conditions such as OS version, installed applications, or missing patches. Devices are dynamically added or removed from groups in real time, ensuring that deployments remain accurate and targeted without manual effort.

Self-Healing & Auto Resume

Zero Downtime Management

If files are deleted, corrupted, or interrupted during deployment, FileWave restores them automatically during the next sync cycle. Even with network interruptions, Auto Resume ensures deployments continue where they left off, guaranteeing compliance and reducing downtime.

Custom Fields & Inventory Reporting

Complete Device Insights

Custom Fields let administrators tailor reports to their environment, giving detailed insights into devices, OS versions, certificates, and applications. This level of customization supports compliance audits, license tracking, and real-time monitoring of endpoint health.

Self-Service Kiosk

Empower Users Without Losing Control

The Self-Service Kiosk empowers users to install pre-approved applications on demand without IT intervention. Administrators retain full control over available software, ensuring compliance and reducing support requests.

Integrated Grafana Dashboard

Visualize Endpoint Health

The integrated Grafana Dashboard provides real-time visualization of deployments, device health, and server performance. With customizable dashboards and pre-built templates, IT leaders can detect issues early, monitor performance, and maintain a stable infrastructure.

Integrations

Built-in Integrations

OS Vendor specific integrations

MDM (Mobile Device Management)

DDM (Declarative Device Management)

VPP (Volume Purchase Program)

ABM (Apple Business Manager)

ASM (Apple School Manager)

ADE (Automated Device Enrolment– formerly DEP Device Enrolment Program)

Entra (formerly Azure or Active Directory)

Android Enterprise (EMM)

Chrome Management API

Other

Service Now

Hayes Software

Content Keeper

Slack

DeepFreeze

Hello-IT

Invgate

Cloudflare

Further integrations are possible thanks to RESTful API.

Talk to Us

Schedule

8:00am - 5:00pm, Monday - Friday

				
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