Wordtext Systems, Inc.
It's our business to grow your business
BMC Helix ITSM
Realize 354% ROI, 45% improvement in service desk
resource efficiency with intelligent and predictive ITSM
PRODUCT DESCRIPTION
BMC Helix ITSM is a powerful, industry leading service management platform and fueling your IT transformation with intelligent, people-centric user experiences that helps you work smarter. BMC Helix ITSM is delivered in the cloud, or as a hybrid or on-premises solution
KEY FEATURES
BMC Helix ITSM delivers predictive ITSM across multi-cloud environments
- Modern persona-based UX optimized across devices
- Comprehensive and intuitive service and change management capabilities
- BMC Helix Multi-Cloud Service Management provides a seamless service experience across multi-cloud environments
- Cognitive automation capabilities that transform the agent experience
- Powerful, stunning reports and visualizations allowing data driven insights
- Container deployment lets you run BMC Helix ITSM on any type of public cloud