Privacy Statement

Wordtext Systems, Inc.
Last Updated: December 9, 2025

1. Introduction

Wordtext Systems, Inc. (WSI) respects your privacy and is committed to protecting the personal data you provide to us. We value the trust you place in us as a leading IT distributor in the Philippines.

This Privacy Statement outlines how we collect, use, store, disclosure, and dispose of your personal information in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations.

By accessing our website and submitting your personal data, you consent to the processing of your information as described in this policy.

2. Information We Collect

We may collect personal information that is relevant to our business relationship with you. This includes, but is not limited to:

  • Personal Contact Information: Name, email address, landline/mobile number, and job title.
  • Business Information: Company name, business address, and industry.
  • Transaction Data: Information required to process orders, quotes, or distribution agreements (including TIN or other billing details).
  • Technical Data: IP addresses, browser type, and operating system (collected via cookies/analytics to improve website performance).
  • Event Data: Information provided when registering for WSI-hosted webinars, trainings, or product launches.

3. Purpose of Collection

WSI collects and processes your personal data for the following legitimate purposes:

  • Order Fulfillment: To process transactions, deliveries, and software licensing.
  • Customer Support: To respond to inquiries, technical support requests, or warranty claims.
  • Business Communication: To send updates regarding price lists, product promotions, and company news (subject to your consent/subscription).
  • Vendor Compliance: To fulfill reporting requirements set by our Principals (technology vendors/manufacturers) for deal registration or licensing.
  • Legal Compliance: To comply with applicable laws, regulations, and tax requirements.

4. Disclosure and Sharing of Information

We will not sell or rent your personal information to third parties. However, we may share your information with the following entities strictly for the purposes outlined above:

  • Principals and Vendors: Major technology manufacturers (e.g., Microsoft, HP, Autodesk, etc.) solely for the purpose of licensing, warranty registration, or deal protection.
  • Service Providers: Logistics partners for delivery, payment processors, and IT service providers who manage our systems.
  • Government Agencies: When required by law (e.g., BIR, NPC, or law enforcement).

All third parties are legally required to process your data in compliance with the Data Privacy Act and appropriate data sharing agreements.

5. Security Measures

WSI employs appropriate physical, organizational, and technical security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure servers and firewalls.
  • Restricted access to personal data (only authorized personnel).
  • Regular security audits.

6. Retention and Disposal

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the data is no longer needed, it is securely deleted or anonymized in accordance with our internal disposal policies.

7. Use of Cookies

Our website may use cookies to enhance your user experience. A cookie is a small file placed on your device to track site usage. You may choose to disable cookies through your browser settings, though this may limit some website functionality.

8. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights regarding your personal data:

  1. Right to be Informed: To know if your data is being processed.
  2. Right to Access: To request a copy of the data we hold about you.
  3. Right to Object: To refuse the processing of your data (e.g., for marketing).
  4. Right to Rectification: To dispute and correct valid inaccuracies or errors in your data.
  5. Right to Erasure/Blocking: To request the suspension or removal of your data under specific circumstances.
  6. Right to Damages: To be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data.
  7. Right to Data Portability: To obtain your data in an electronic or structured format.

Right to File a Complaint: You may file a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.

9. Contact Us (Data Protection Officer)

If you have questions, concerns, or wish to exercise your rights regarding your personal data, please contact our Data Protection Officer (DPO):

  • Addressee: Data Protection Officer
  • Company: Wordtext Systems, Inc.
  • Address: WSI Corporate Center, 1005 Metropolitan Ave., Sta. Cruz, Makati City, Philippines 1205
  • Email: dpateam@wsiphil.com.ph or dpo@wsiphil.com.ph
  • Telephone: +632-8858-5555

10. Changes to This Policy

WSI reserves the right to modify this Privacy Statement at any time. Any changes will be posted on this page with an updated revision date.