Privacy Statement

1. Introduction

Wordtext Systems, Inc. (WSI) respects your privacy and is committed to protecting the personal data you provide to us. We value the trust you place in us as a leading IT distributor in the Philippines.

This Privacy Statement provides information on how we collect, use, store, disclose, and dispose of your personal data, and how we protect it. We also want to let you know of your rights, and how you may contact us for queries in relation to the processing of your personal data.

2. Information We Collect

We may collect the following

  • Personal Information: Name, email address, contact number, job title, and other similar identifying information.
  • Sensitive Personal Information: Birthday, financial information and government issued identification, and other related information when necessary for specific purposes.
  • Usage data: Information generated from your interaction with our services, including activity logs, feature usage, and session information.

3. How Personal Data are Collected

  • Directly from you: When you provide us with information such as your name, contact details, transaction information, and other data.
  • System Generated: Using our website, mobile applications, order portal, or other services, where we may collect data such as IP addresses, cookies, browser type, log files, and analytics.
  • Third-party Sources: From vendors, partners or service providers we engage with for business purposes(e.g., technology vendors and partners).

4. Purposes of Collection

We collect and process your personal data for the following uses:

  • Order Fulfillment: To process transactions, deliver products and services, and administer software licensing.
  • Customer Support: To respond to inquiries, provide technical support, and handle warranty claims.
  • Marketing Communication: To send updates on price lists, product promotions, marketing related activities, and company news.
  • Vendor Compliance: To comply with reporting and documentation requirements required by our principals (technology vendors/manufacturers) for deal registration or licensing.
  • Legal Compliance: To comply with legal obligations and regulatory requirements.
  • Employment: To manage recruitment and employment relationships.
  • Operational Security: To ensure the security of our operations and prevent fraudulent activities.

5. Bases for Processing

We collect and process personal data based on the following criteria:

  • Consent: You have provided consent for processing your personal data for specific purposes.
  • Contractual Necessity: Processing is necessary for the performance of a contract.
  • Legal Obligation: Processing is necessary to comply with a legal obligation.
  • Vital Interest: Processing is essential for your health, safety, and well-being.
  • Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, ensuring security, preventing fraud, or managing our operations.

6. Disclosure and Sharing of Information

We may disclose your personal data with the following entities strictly for the purposes outlined above:

  • Affiliates and Subsidiaries: Within the WSI group for purposes related to our business operations.
  • Principals and Vendors: Major technology manufacturers (e.g., Microsoft, HP, Autodesk, etc.)
  • Service Providers: Logistics partners, payment processors, and IT service providers.
  • Government Agencies: When required by law (e.g., BIR, NPC, or law enforcement).

Disclosure is done with care and only, when necessary, with appropriate security safeguards. In the event WSI enters into a merger or acquisition, or other company restructuring, your personal data may be shared as part of the transaction.

7. Security Measures

We employ appropriate physical, organizational, and technical security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include among others:

  • Encryption
  • Secure servers and firewalls.
  • Restricted access to personal data (only authorized personnel).
  • Regular security monitoring and

8. Risk Involved in Processing

We take reasonable steps to protect your personal information. However, no system can guarantee complete security. Risks such as cyberattacks, malware, ransomware, or unauthorized access may still occur. We put in place a security incident management policy to reduce the impact of such risks.

9. Storage, Retention and Disposal

We keep your personal data by storing it on our computers and servers in secure locations. At times, we also use trusted cloud services to store your data. We take the necessary steps and implement appropriate measures to protect your information from unauthorized access or misuse.

We retain your personal data for five (5) years from the date of your last transaction with, as necessary for purposes for which it was collected, or as required by law. After the stated period or when the purpose has been fulfilled, it is securely deleted or anonymized in accordance with our data disposal policies.

10. Use of Cookies

Our website uses necessary cookies to enhance your r experience and protect against fraud and unauthorized access. A cookie is a small file placed on your device to track site usage.

11. Your Rights as a Data Subject

  • Right to be Informed: To know if your personal data is being processed.
  • Right to Access: To request a copy of the personal data we hold about you.
  • Right to Object: To refuse the processing of your personal data (e.g., for marketing).
  • Right to Rectification: To dispute and correct valid inaccuracies or errors in your personal
  • Right to Erasure/Blocking: To request the suspension or removal of your personal data under specific circumstances.
  • Right to Damages: To be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data.
  • Right to Data Portability: To request copy of your personal data processed by electronic means and in a structured and commonly used
  • Right to transmissibility: Your lawful heirs or assigns may invoke your rights, when you are incapacitated or incapable of exercising your rights.

12. Contact Us

If you have questions or concerns please contact our Data Protection Officer (DPO):

13. Changes to This Policy

WSI may modify this Privacy Statement from time to time to reflect any changes in our processing. Any changes will be posted on this page with an updated revision date and communicated in appropriate channels. Kindly review this privacy statement periodically for updates.

Wordtext Systems, Inc. Last Update: February 10, 2026