BMC Helix Operation Management with AIOps

Automated root cause analysis and remediation recommendations.
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Overview
Key Benefits
Overview

Achieve greater operational efficiency and rapid incident response with AI-driven situational analysis, root cause isolation, and recommendations for remediation.

0 %

faster mean time to resolution MTTR

Up to 0 %

reduction in manual efforts

0 %

self-diagnosis of issues

Faster Root Cause Identification

Correlate signals from multiple sources. Investigate issues faster with service reliability intelligence for SRE. It surfaces root causes and recommends fixes based on inputs from events, metrics, logs, changes, vulnerabilities and more sources across tools.
  • Deep Root Cause Analyzer agent continuously refines root cause hypotheses using AI-driven analysis that mirrors real-world debugging workflows.
  • Ops Swarmer agent brings relevant people, data and insights into your Teams bridge, accelerating incident response.
  • Get a view of the causal chain of events across time and impacted topology layers with the situation explanation.

Actionable recommendations for governed remediation

Move from insight to action — safely and at scale. Correlate events, logs, changes, and topology to identify root causes and recommend fixes.
  • Summarize each situation with clear, evidence-backed context.
  • Provide step-by-step remediation plans to resolve issues and prevent recurrence.
  • Execute remediations safely using pre-approved automations, policy-driven workflows, or self-healing actions.

AI-powered noise reduction

Turn alert floods into clear, actionable incidents automatically.
  • Intelligently correlate and cluster noisy alerts across tools into a single, actionable incident, preserving service context and impact.
  • Reduce alert fatigue and engineer burnout by surfacing only high-confidence, high-priority signals for SRE and IT operations teams.
  • Eliminate hours of manual triage with AI-driven correlation and contextualization across events, metrics, topology, and changes.

Talk to Us

Contact us using the information below. We’ll respond promptly to your inquiries and feedback

Phone

+63 2 8858 5555

email

Email

sales@wsiphil.com.ph

Address

WSI Corporate Center 1005 Metropolitan Avenue,
Corner Kakarong, Makati, 1205 Metro Manila

Schedule

8:00am - 5:00pm, Monday - Friday 

				
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