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BMC Helix Remedyforce
Deliver superior IT service management in the cloud, built on the Salesforce Platform
PRODUCT DESCRIPTION
BMC Helix Remedyforce is an IT service management solution built on the Salesforce Platform™ that combines best-practice aligned process automation with a simple, easy-to-use experience for maximum IT productivity and innovation. Remedyforce is designed to remove complexity and help you quickly realize value.
KEY FEATURES
BMC Helix Remedyforce is an IT service management solution built on the Salesforce Platform™ that combines best-practice aligned process automation with a simple, easy-to-use experience for maximum IT productivity and innovation. Remedyforce is designed to remove complexity and help you quickly realize value.
- Key ITIL processes, including incident, problem, change, service level management, self-service, discovery, configuration and asset management
- Social, mobile, and collaborative capabilities make connecting people and information easy
- Innovative asset lifecycle management capabilities for proactive management to reduce costs and improve data consistency while mitigating risks
- Agentless Discovery and Client Management capabilities to discover, configure, manage, and secure your IT endpoints
- The stability of the world’s leading cloud platform, Salesforce© , helps you realize value and reduce ongoing maintenance
- The stability of the world’s leading cloud platform, Salesforce© , helps you realize value and reduce ongoing maintenance