NetApp® Active IQ® digital advisor has been helping customers like you stay ahead of ordinary potential problems for years. We’re now in extraordinary times, and Active IQ can help you overcome the new challenges.
Active IQ uses AIOps to simplify and to automate proactive care and optimization of your NetApp environment. Continuous risk assessments, predictive alerts, and automated case opening help you prevent problems before they occur, leading to improved system health and higher system availability.
As business continuity plans are rolled out to support work-from-home initiatives, many organizations are seeing their production systems used at a scale or growth trajectory that’s beyond normal expectations. Left unchecked, these systems could encounter various unexpected impacts, ranging from higher I/O latencies, to inability to spin up new workloads, or even to downtime.
To support our customers in these unprecedented times, we have added several new risk signatures to identify systems that are reaching their limits. The new signatures assess the available physical storage capacity and available performance capacity, advise you on the impact of any discovered risks, and guide you through steps and recommendations to remediate the risks. Think of it as a second set of “digital eyes” to help you stay ahead of capacity and performance challenges as your workloads and data increase.
You can easily locate these new risks in the new Active IQ web UI and the mobile app.
In the web UI, you can find them through the Performance & Efficiency and Capacity cards.
In the mobile app, it’s even easier because these new risk signatures are filtered and displayed on the main dashboard.
Take the first step to confirm that your system can handle the greatly increased demands from business continuity plans. Learn more about these new risk signatures in their customer support bulletin, then log in to Active IQ or open your mobile app to check your system health. If you don’t already have the mobile app, it’s available for iOS and Android devices from the following links.
Don’t Forget About Security
We also know that hackers have stepped up their attacks on consumers and corporations around the world during this pandemic. As a result, it’s critical for you to maintain a secure environment. Active IQ makes it easy for you to identify systems with security risks and the corrective actions that you must take. For information about the specific risk, the potential impact, and the affected systems, view the Security card in the Active IQ web UI or the risk section in the mobile app.
Active IQ Has Come Through Before
Active IQ is constantly learning and works relentlessly in the background to uncover opportunities to reduce risk, to increase availability, and to improve system health. And although this pandemic is unprecedented, disasters are not. Whether from a hurricane, typhoon, or security threat, Active IQ has a track record of adapting quickly to uncover potential risks from pending or active disruptions and making the impact and mitigation steps easy to discover and consume. Active IQ is your intelligent digital advisor and is here to help you succeed.